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How to Use the External App Share Feature

The App Share feature allows users to share a link to the app they are using with their contacts.

Nishant Pokhrel avatar
Written by Nishant Pokhrel
Updated over 8 months ago

The External App Share feature allows users to share a link to the app with their contacts easily. This feature promotes your app by enabling users to share it with family and friends, thereby increasing app downloads.

This feature is only available for mobile apps.


Mobile Experience

Once the set up is ready, users can access the activity page which contains the share app button. When pressed, their device’s contact list opens, allowing them to send a pre-populated message containing a link to the app via any messaging app available from their device.


How to set it up

This is part of the content blocks available in the content and survey template. To use this template, simply select the Share App while creating content blocks.

STEP 1. Create a content block

Select the type: SHARE_APP

STEP 2. Configure the user face label and button label

Pair the Share App button with a user-facing label to provide context.

You can also rename the button label; can be customized with up to 30 characters.

STEP 3. Add the links from Apple and Android store

Now, copy the links that redirect to the app in either the App Store or Play Store. Then, paste those links into their respective fields, such as the "iOS link" and "Android link" fields, as shown:

  • Add the iOS App Store link for iOS users

  • Add the Google Play link for Android users

Please note that if the links are identical, you can enter them in both fields. The system will then combine them, displaying as a single link when sent to users.

STEP 4. Add a personalized message (Optional)

Customize the message sent with the app link to motivate the recipient to download the app.

STEP 5. Save changes

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