Yes, CogniSync follows industry-standard security practices.
• All data is encrypted in transit and at rest using enterprise-grade standards (TLS 1.2+, AES-256) on AWS servers. Infrastructure is hosted in the U.S. and Europe.
• Our systems are compliant with leading standards, including SOC 2 Type I (SOC 2 Type 2 in progress) and GDPR.
• Each customer’s data, prompts, and context are logically isolated from other AWS tenants. AI models operate with customer-specific context only.
• Partnerships are exclusive to leading LLM providers - OpenAI, Anthropic, and Vertex. All providers are affiliated with globally trusted technology companies (Microsoft, Amazon, and Google).
• Zero data retention AI APIs are enabled via deals we have negotiated and providers are not permitted to retain data unless required by law, or to combat abuse, malicious use.
• We do not train a CogniSync LLM on your data.
• Partner training features (e.g. prompts, completions, traces, feedback, evaluation sharing for OpenAI) are disabled by us or as per their policies (e.g. Anthropic) across AI providers.
Have more questions? Reach out to us via support@cogni-sync.com