If you are making a manual deposit to Coinstash, providing this hash is essential for our team to verify and credit your funds. Additionally, you can verify withdrawals through Coinstash's transaction history, which provides detailed records of your transactions.
Steps to Verify Withdrawal in Transaction History
Access Your Transaction History: Log in to your Coinstash account and navigate to the transaction history section.
Locate the Specific Transaction: Search for the withdrawal in question. Ensure you check the status and details of the transaction, including the destination bank account or wallet address.
View or Export the Record: Open the transaction details to view all relevant information. You can also export the record for your personal documentation or to share with your bank if needed.
🏦 From a Centralised Exchange
e.g., CoinSpot, Binance, Swyftx
Log In: Access your account on your exchange's website or app.
View History: Navigate to your Wallet, Transaction History, or Withdrawal section.
Find the Transfer: Locate the specific withdrawal you just made.
Copy the ID: Look for a field labeled TXID, Transaction ID, Hash, or a "View on Explorer" link. Click the copy icon next to the long alphanumeric string.
🔐 From a Software or Hardware Wallet
e.g., MetaMask, Ledger, Trust Wallet
MetaMask
Open MetaMask and go to the Activity tab.
Tap/Click the transaction you just sent.
Select "View on block explorer" (e.g., Etherscan or BscScan).
The Transaction Hash will be at the top of the page. Copy it.
Trust Wallet
Go to the Wallet tab and tap on the specific coin you sent.
Find the transaction in the list and tap it.
Select "More Details"; this opens the blockchain explorer.
Copy the Transaction Hash displayed there.
Ledger
Open Ledger Live and navigate to Accounts.
Click the account used for the transfer and find the transaction in the history.
Click the transaction to see details and select the Explorer link.
Copy the Transaction ID provided on the explorer page.
💡 Why is the TXID important?
Proof of Payment: It is the only way to prove a transaction has been broadcast to the network.
Status Tracking: You can paste a TXID into a public explorer (like Blockchain.com or Etherscan) to see if your transfer is still "Pending" or has been "Confirmed."
Manual Credits: For certain low-cap coins on Coinstash, our team uses the TXID to manually "hand-match" the incoming transfer to your account. Coinstash also provides direct access to blockchain transaction links in their transaction history, making it easier to verify transactions.
Tips for Successful Tracking
Use a reliable and up-to-date blockchain explorer to ensure accurate information.
Double-check the TXID for accuracy before entering it into the explorer.
Be patient if your transaction is pending; network congestion and transaction fees can affect confirmation times.
How to Track Your Cryptocurrency Withdrawal
Overview of Withdrawal Proof
Coinstash provides tools to help you confirm the status of your withdrawal and obtain proof for your records or for sharing with your bank. These tools include your transaction history and, for crypto withdrawals, blockchain explorers.
Contacting Support for Further Assistance
If you are unable to locate the transaction in your history or require additional assistance, you can contact Coinstash support. Be prepared to provide any relevant details, such as the approximate date and amount of the withdrawal, to expedite the process.
Obtain the TXID: Locate the transaction hash (TXID) from your withdrawal details. This can be found in your transaction history.
Choose a Blockchain Explorer: Use a blockchain explorer that matches the cryptocurrency you are tracking. For example, use a Bitcoin explorer for BTC or an Ethereum explorer for ETH.
Enter the TXID: Open the blockchain explorer and input the TXID in the search bar.
View Transaction Details: Check the transaction's confirmation status, number of confirmations, and other details provided by the explorer.- Tracking Transactions: Use blockchain explorers to monitor the status of your transaction. Enter the TXID into a blockchain explorer corresponding to the cryptocurrency you are using (e.g., Etherscan for Ethereum, Blockchain.com for Bitcoin) to view details such as confirmation status and number of confirmations.
Alternatively, you can start by accessing your Coinstash transaction history to locate the TXID and proceed with tracking.