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What are Account Verification Tiers?

Overview of Coinstash verification tiers—limits, required documents and benefits at each level.

Updated over a month ago

Coinstash uses a 6-tier verification system. Your tier determines your daily deposit and withdrawal limits — the higher your tier, the higher your limits.

Tier Limits at a Glance

Tier

AUD Deposits

AUD Withdrawals

Crypto Deposits

Crypto Withdrawals

Tier 0

None

None

None

None

Tier 1

$20,000/day

$20,000/day

Unlimited

None

Tier 2

$20,000/day

$20,000/day

Unlimited

$20,000/day

Tier 3

$100,000/day

$100,000/day

Unlimited

$100,000/day

Tier 4

$1,000,000/day

$1,000,000/day

Unlimited

$1,000,000/day

Tier 5

$10,000,000/day

$10,000,000/day

Unlimited

$10,000,000/day

Daily limits reset at 10:00am Brisbane time (AEST) each day.

What Each Tier Requires

Tier 0 — View Only

No deposits or withdrawals. You can view the platform but cannot transact until you complete identity verification.

Tier 1 — Identity Verified

Verified photo ID, email address, and mobile number. AUD deposits and withdrawals up to $20,000/day. Unlimited crypto deposits. Crypto withdrawals are not yet available at this tier.

Tier 2 — Face Match

Everything in Tier 1, plus a Face Match check (a selfie matched against your ID). Unlocks crypto withdrawals up to $20,000/day.

To upgrade: go to My Account > Daily Limits > Edit, or follow the step-by-step Tier 2 upgrade guide.

Tier 3 — Proof of Address

Everything in Tier 2, plus a Proof of Address document — such as a utility bill, phone bill, or bank statement dated within the last 3 months. Increases all limits to $100,000/day.

To upgrade: go to My Account > Daily Limits > Edit, or follow the step-by-step Tier 3 upgrade guide.

Tier 4 — Source of Wealth

Everything in Tier 3, plus a completed Source of Wealth and Source of Funds declaration. Increases all limits to $1,000,000/day.

To upgrade: follow the step-by-step Tier 4 upgrade guide.

Tier 5 — Manual Approval

Everything in Tier 4, plus manual approval from Coinstash. Increases all limits to $10,000,000/day. Contact our team to discuss Tier 5 eligibility.

To upgrade: follow the step-by-step Tier 5 upgrade guide.

A few things to know

  • If an AUD deposit exceeds your daily limit, the remainder carries over to the following day. For example: if your limit is $20,000 and you deposit $30,000, you will be credited $20,000 on day 1 and $10,000 on day 2.

  • Daily limits reset at 10:00am Brisbane time (AEST).

  • To upgrade your tier, navigate to My Account > Daily Limits > Edit and follow the verification steps for your target tier.

  • You can also downgrade your tier at any time to lower your daily limits.

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