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How to Find My Account Number and PIN for Switching to Collegiate Mobile?

Both general and by carrier steps to move your current phone number to a new Collegiate Mobile line

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Written by Kevin Finerty
Updated this week

Switching to Collegiate Mobile It’s easy! All you need to do is get your account number and pin from the carrier you're leaving!

General Steps

Get your Account Number:

This is a unique number that identifies your account. You can usually find it on your bill, in your online account, through the carrier's mobile app, or by contacting your carrier.

Obtain your PIN or Porting PIN:

Most carriers use a 4-digit PIN to confirm your identity during the porting process. Most carriers allow you to request through their app, website, or support team. If you're leaving a prepaid service, your PIN is generally the PIN you set up when you opened the line.

Important: Make sure the number you’re transferring is a US-based number to avoid issues.​​

Carrier Specific Steps*

*These steps can change from time to time, just remember the two pieces of data you need - your account number and your transfer PIN.

Keep your current line active until the transfer is complete.

AT&T

Postpaid accounts

*The simplest way to transfer your number is from the myATT app. Make sure you're logged in, and go to Settings > People & Permissions > Transfer phone number. Follow the prompts to complete your request.

Find your account number:

Use the app or website:

  • myAT&T app:

    • Open the app → Log in.

    • Go to Profile → Account Info → you should see your Account Number.

  • AT&T website:

    • Sign in at att.com/myatt.

    • Go to Profile → Sign-in info → your Wireless account number is listed there.

You can also look at your paper bill or the PDF e-bill - typically, the account number is in the top right corner.

Find your PIN:

  • From your AT&T phone line, dial *PORT# (i.e., *7678#).

  • You will receive a text with your Port out PIN.

Prepaid accounts

Find your account number:

Log in to your account on https://www.paygonline.com

  • Go to Profile & Settings

  • Go to Account Info & Preferences

  • Go to Get Account Number

Find your PIN:

If you’re on a prepaid plan, the PIN is your 4-digit account PIN (set up when you activated the account), and your account number is found in the account profile section at paygonline.com.

T-Mobile

Postpaid

Find your Account Number:

Log in to T-Mobile.com or the T-Mobile app (T-Life)

Go to My T-Mobile > My Profile > Line Settings or Billing to find your account number. This may also be called View Line Details.

Find your PIN:

Using the T-Life App:

  • Open the app and login

  • Tap “Account” > “Line Settings” > “Request a transfer PIN”.

Using the web:

Prepaid

Find your Account Number:

From your browser, navigate to https://prepaid.t-mobile.com/

  • At the top right, click on My T-Mobile and login

  • Click on Payment Summary

  • In the top right of the next screen, you will see your account number in a grey text box

Find your PIN:

  • You PIN will be the same one from when your account was set up, and that you use when you make your payments.

Verizon

Postpaid

Find your PIN and Account Number:

Note: you may be prompted to authenticate with 2FA (Two Factor Authentication).

  • Click "Generate PIN" – it’s valid for 7 days.

  • Account Number: While logged in, navigate to Billing , you can find your Account Number. Alternatively, you can look at your bill PDF in the top left corner.

Remember to keep your account open while the transfer takes place

Prepaid

Find your Account Number:

  • Login to myVerizon account at myverizon.com

  • Click on “Account”

  • Click on “Account Overview”

  • Here you will see your Account number on the top of the screen

Find your PIN:

Your PIN is usually the 4-digit security code you set up when you opened the account.

If you forgot your PIN:

  • Log in to My Verizon Prepaid or the My Verizon app.

  • Go to Profile Settings → Security to reset your PIN.

  • If necessary, call (888) 294-6804 and follow prompts to reset it.

Cricket

Find your Account Number:

  • Log in to the myCricket app

  • At the bottom right, choose “More”

  • Top right will have Settings Icon

  • Tap on Settings Icon

  • Your Account Number will display

Find your PIN:

  • Dial *7678* from your phone, follow the prompts to receive your transfer PIN.

  • Alternatively, Follow this link Number Transfer Pin | Cricket Wireless, log in and follow the prompts to get your Transfer Pin

Mint Mobile

Mint Mobile App

  1. Open the Mint Mobile app.

  2. Go to Settings (gear icon).

  3. Select Account Info → You’ll see your Account Number and can request your Port-Out PIN here as well.

Online (Mint Website)

  1. Log in at Mint Mobile.

  2. Go to Account Settings.

  3. Your account number is listed there, and you can generate your port-out PIN here as well.

TracFone

Find your Account Number:

  • Use your phone number or IMEI (device serial number) and log in at TracFone My Account or the TracFone app. If you have an eSIM set up, your account number may be the last 15 digits of your ICCID (SIM card serial number)

  • Call TracFone customer care at 1-800-867-7183 or using their chat if you have trouble through the website or app.

Find your PIN:

  • Log in to your account online or in the app.

  • Go to Profile → Number Transfer PIN (wording may vary).

  • Select Generate the PIN (it will often be sent to your email or by text).

    If you can’t get your PIN, call 1-800-867-7183 and request your Number Transfer PIN directly

Visible

Find your Account Number:

  • Your account number is your phone number.

Find your PIN:

  • Log in to your Visible account.

  • Go to Account → Profile → Request Port-Out Info.

  • Visible will generate a unique Port-Out PIN and send it to your email on file.

Xfinity

Find your Account Number:

  • In the Xfinity Mobile app → go to Account → Account Details.

  • On the Xfinity Mobile website → sign in at xfinitymobile.com → Devices → select your line → your account number will be shown.

Find your PIN:

You can request your transfer PIN via the Xfinity Mobile app or website:

  • Go to Account → Devices → [select your line] → Transfer your number.

  • Select Request a Port-Out PIN; it will be shown on-screen and/or sent via text/email.

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