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How can I activate using the QR code when I’m on the phone I’ll be using?

Steps for activating an eSIM from a mobile browser

Marco Vallano avatar
Written by Marco Vallano
Updated this week

For iPhones, this isn’t an issue – your phone will recognize the QR code. Just press the Install eSIM button and follow the prompts.

  1. On Android devices, once you see the QR code page, take a screenshot of that page.

  2. Press the home button, or toggle to the home screen (don’t close the browser window with the QR code).

  3. Go to Settings>Connections>SIM Manager.

  4. Select Add eSIM.

  5. On the next screen, select Scan QR code.

  6. On the next screen, click on the Gallery Icon and navigate to your saved screenshots (this may be a separate folder in your Gallery).

  7. Select the screenshot of the QR code from your saved photos. A window will open where you can pinch/zoom to select only the QR code region

  8. Select Done and allow the phone to add the eSIM. This usually takes about 30 seconds.

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