How To Guides
Step by step instructions for managing your account
I have a Physical SIM, how can start an account or activate it?
How to check if your phone supports eSIMHow to determine if your mobile device is eSIM compatible
How to replace your eSIMWhat to do if you need a new eSIM?
How to find my IMEI numberThe IMEI number is a 15-digit unique identifier for your mobile device
How to Find My Account Number and PIN for Switching to Collegiate Mobile?Both general and by carrier steps to move your current phone number to a new Collegiate Mobile line
How to transfer your number to Collegiate MobileTransferring (or porting in) a number to Collegiate Mobile
How to transfer in a number from US Mobile to a Collegiate Mobile line?
How can I activate using the QR code when I’m on the phone I’ll be using?Steps for activating an eSIM from a mobile browser
Switching from eSIM to Physical SIM & Vice Versa
Add a new line or multiple lines for Collegiate Mobile
Manage your planHow to change you current plan, add top-up data, add a new line, or even cancel your service.
Update your account details
Enable WiFi callingWiFi Calling lets you call over WiFi when cellular signal is weak.
How to enable your International Features
How to set up or reset your voicemail password