There are several reasons why an order may be declined, including but not limited to:
Overdue amounts - There are outstanding payments on your account that have not been settled.
Expired trade license - Your trade license is no longer valid.
Currency mismatch - The invoice currency is not supported. Accepted currencies are AED and USD.
Invalid invoice - The invoice uploaded is not a receivable invoice.
TRN mismatch - The Tax Registration Number (TRN) on the invoice does not match the registered details on your account.
If your order was declined and you need further assistance, please contact our support team at support@comfi.ai.