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What happens if I miss a payment or my payment fails?

Learn what happens in the event of a missed or failed payment on Comfi.

To prevent missed payments, you will receive timely reminders via email and WhatsApp prior to the due date.
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If Comfi is unable to collect the payment on the scheduled date:

  • You will be restricted from placing new orders until all outstanding amounts are settled.

  • The collections team will initiate their procedures, which may escalate to legal action if the payment remains unresolved.

  • Missed or bounced payments will negatively impact your credit score with the Etihad Credit Bureau.

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