Keeping your content data up to date is essential for ensuring accuracy across your e-commerce platforms. If you need to update your Content Source of Truth, follow the steps below.
Steps to Update Content Source of Truth
Prepare Your Excel File
Use the designated CommerceIQ content template for content updates.
Ensure all required fields are accurately filled in before submission.
Compose Your Email
Recipient: Send the email to support@commerceiq.ai
Subject Line Format:
[Client Name] - [Country] - Update Content Source of Truth
Example: BrandX - US - Update Content Source of Truth
Attach the Excel File
Ensure the latest version of the document is attached to avoid discrepancies.
Send the Email
Double-check that all information is correct and send your request.
What Happens Next?
The CommerceIQ support team will review your submission and process the update.
If additional information is needed, the team will reach out for clarification.
Once the update is complete, you will receive a confirmation email.
For any urgent issues or further assistance, reach out to your CommerceIQ account representative.