Skip to main content

Manage variation source of truth

Updated over 7 months ago

Ensuring accurate variation data is crucial for maintaining product relationships and visibility on e-commerce platforms. Follow the steps below to update your Variation Source of Truth in CommerceIQ.

Process for Updating Variation Source of Truth:

  1. Prepare Your Excel File:

    • Use the designated CommerceIQ variation template for variation updates.

    • Ensure all required fields are correctly filled out to avoid processing delays.

  2. Compose Your Email:

    • Recipient: Send the email to support@commerceiq.ai

    • Subject Line Format:

      [Client Name] - [Country] - Update Variation Source of Truth

      Example: BrandX - US - Update Variation Source of Truth

  3. Attach the Excel File:

    • Ensure you attach the latest version of the document.

  4. Send the Email:

    • Double-check that all information is correct before sending.

What Happens Next?

  • The CommerceIQ support team will review your submission and process the update.

  • If additional details are required, the team will reach out for clarification.

  • A confirmation email will be sent once the update is successfully completed.

For further assistance, contact your CommerceIQ account representative.

Did this answer your question?