Keeping your Purchase Order (PO) data accurate is crucial for seamless order processing and fulfillment and can help reduce virtual shortages, pricing claims, and other PO issues. Follow the steps below to update your PO Discrepancy Source of Truth in CommerceIQ.
Process for Updating PO Discrepancy Source of Truth:
Prepare Your Excel File:
Use the designated CommerceIQ PO Discrepancy Source of Truth template.
Ensure all required fields are accurately filled to prevent processing delays.
Compose Your Email:
Recipient: Send the email to support@commerceiq.ai
Subject Line Format:
[Client Name] - [Country] - Update PO Discrepancy Source of Truth
Example: BrandX - US - Update PO Discrepancy Source of Truth
Attach the Excel File:
Double-check that you are attaching the latest version of the document.
Send the Email:
Verify all details and send your request.
What Happens Next?
The CommerceIQ support team will review your submission and process the update.
If additional details are needed, the team will reach out for clarification.
You will receive a confirmation email once the update is successfully completed.
For further assistance, contact your CommerceIQ account representative.