1. Navigate to Automations and Impact located on the sidebar to view the full ticket log and automations results.
2. Choose the Automation Type you’d like to review by clicking on its card.
3. Filter down to the tickets that require attention by clicking on “View Details” next to “Needs your Attention” in the Open Cases as of Today widget.
4. Review open tickets and take any appropriate action or respond to the ticket by clicking on CaseID link.