CIQ's Market insights categorizes shelves into two types:
Standard Shelf
Standard shelf groups and organize keywords by certain hierarchies. Each keyword has a unique path (1:1 mapping). The hierarchy can be built up to 5 levels. CIQ’s AI Algorithm automatically creates a digital shelf for you.
Custom Shelf
Custom shelf allows users to create ad-hoc keyword groupings based on how they would like to measure performance. Custom shelves do not have a tree-like structure and are not required to have a 1:1 mapping (i.e., the same keyword can appear in multiple lists).
Customizing Shelves
Shelves can be customized either by sending a request to the Customer Support team support@commerceiq.aithat includes the keywords to be tagged under each custom shelf.
However CIQ' Market Insights also has a self-service feature. as well for customizing shelves.
Click Tools and Settings at the bottom left of the navigation pane.
Click Manage Digital Shelves
Here one can edit both Standard & Digital Shelves
Click Edit standard digital shelves
Upload the new specific start shelf hierachies updated in the Standard Digital Shelves template provided
Customizations Available
One can customize data to suit respective business needs
Add / Delete keywords to track
Update Catalog (add / delete SKUs / override)
Update your standard shelves as per your hierarchy
Change classification of a specific keyword
Add / Modify / Delete custom shelves
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