Amazon's extensive data resources within Vendor Central(VC) can make the process of identifying, disputing, tracking, and reconciling deductions quite cumbersome. This chart is designed to offer a comprehensive perspective, from the initial identification of an invalid dispute to its entire dispute journey.

This view enables users to gain a clear understanding of the precise flow of co-op deductions and identify at which stage of the dispute cycle funds are held.

Co-op deductions comprise of various sub-types such as Accruals, Vendor Funded Sales Discounts, Straight Payments, etc.

However, currently, CommerceIQ's automations only cater to the Accrual sub-type of co-op deductions, which typically happens to be the biggest contributor to a vendor’s overall co-op deductions.

This chart is anchored around the co-op invoice date i.e. the date on which Amazon submitted a co-op invoice to the vendor.

The chart also provides an export option that enables users to download the underlying data that powers this chart for purposes such as reporting, auditing, etc.

This metric provides the total amount of co-op deductions imposed by Amazon during the selected time period. This bucket includes all types of co-op deductions such as Accruals, Vendor Funded Sales Discounts, etc. This data can be tracked under the Co-Op section of Vendor Central (VC) (Payments > Co-Op).
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Accruals are co-op agreements that are structured as a percentage of net receipts. As per Amazon, these fees are supposed to cover the cost of operations on Amazon. Some of the major accrual types are base, freight, and damage allowance.
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This metric provides the total amount of valid deductions taken by Amazon as per the co-op agreements invoiced during the selected time period.
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Invalid co-op deductions are calculated by comparing accrual rebates that Amazon was entitled to take as per the co-op agreements v/s what Amazon actually took. The sum total of all such invalid over-billings is captured as invalid co-op deductions.
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This metric provides the total amount of all co-op deductions that were once available on Vendor Central (VC) but have now been omitted by Amazon. It is important to note that, for such missing co-op invoices, Amazon also retracts/re-credits any deductions it may have taken in the remittances section of Vendor Central (VC).

This bucket does not contain any legitimate co-op over-billings and hence only exists to tally the co-op invoices that Amazon omits. This bucket would be cleared to $0 as and when our systems re-syncs with Vendor Central's historic data.
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This metric provides the total amount of all invalid co-op deductions that are yet to be disputed.

This metric provides the total amount of invalid co-op deductions disputed for the first time.
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This metric provides the total amount recovered from the disputes filed in Phase 1. Repayments are deemed valid and are accounted for ONLY if they have a corresponding payment number and payment date in the remittances section of Vendor Central (VC) Payments > Remittances.
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This metric provides the total amount disputed in Phase 1 but is yet to receive any resolution from Amazon.
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This metric provides the total amount rejected or left unpaid by Amazon from all disputes filed in Phase 1.
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This metric provides the total amount of rejected disputes in Phase 1 that are yet to be re-disputed through a new dispute in Phase 2.
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This metric provides the total amount of all invalid co-op deductions originally left unpaid in Phase 1 and hence re-disputed for a second time Phase 2.
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This metric provides the total amount of the recovery made in Phase 2.
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This metric provides the total amount that was disputed in Phase 2 but is yet to receive any resolution from Amazon.
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This metric provides the total amount rejected by Amazon from the Phase 2 filed disputes.
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In this phase, a reconciliation report containing all invalid co-op deductions that went through a Phase 1 and 2 dispute process and are still unpaid with Amazon, is created and submitted to Amazon or could be used to negotiate with the Vendor Manager for a settlement.