Overview
This article explains the steps to pay outstanding invoices within COMPASS via credit card.
US/Non-Canadian Subcontractors - How to pay my invoice in COMPASS
Once logged into a COMPASS as an Admin or Prequalification user, open the dropdown in the top nav-bar, and click Billing to open the Billing page.
If the Subcontractor account has an Outstanding or Overdue Invoice, the details will display under the Current Billing Cycle Invoice section. Click Pay Invoice to open a link to our payment partner where you can enter credit card details and pay your invoice in COMPASS.
Enter your credit card details and click Pay to pay your invoice.
Refresh COMPASS to see your updated invoice status (this may take a few minutes). Your previous invoices section will be updated to reflect the invoice that was just paid.
Canadian Subcontractors - How to pay my invoice in COMPASS
Once logged into COMPASS as an Admin or Prequalification user, open the dropdown in the top nav-bar, and click Billing to open the Billing page.
If the Subcontractor account has an Outstanding or Overdue Invoice, the details will display under the Current Billing Cycle Invoice. To pay any outstanding invoices, click Download Invoice to download a PDF of the invoice, which contains a link to pay via credit card.
To pay via credit card, under the Credit Card header, click "please click here" to open a link to our payment partner where you will be asked to enter your credit card information.
Ensure you copy and paste the Invoice Number from the downloaded PDF into the Invoice/order number field.
Once payment has been completed, Refresh your page in COMPASS. Your previous invoices section will be updated to reflect the invoice that was just paid. (this may take a few minutes to an hour to update - do not try to pay again)