Skip to main content
All CollectionsCOMPASS For Subcontractors
How to remove/deactivate users from COMPASS
How to remove/deactivate users from COMPASS
Y
Written by Yuhan Zhuang
Updated over a week ago

Effective management of user accounts is crucial for maintaining data security and access control in the COMPASS platform. In this knowledge-based article, we will guide you through the process of deactivating a user in the COMPASS Company Directory. Deactivating a user ensures that their access to the platform is revoked, safeguarding the integrity of your company's information. By following the step-by-step instructions provided below, you can efficiently manage user accounts and enhance the security of your COMPASS account.

To begin, make sure you have Admin access on COMPASS, as only users with this level of authority can deactivate other users. Once you have confirmed your access level, log in to the COMPASS platform using your valid credentials. From the dashboard, locate the drop-down menu located in the top bar of the platform's interface. Select "Company Directory" from the drop-down menu to navigate to the company directory section.

Screenshot of: Click "Company Directory"

Within the company directory section, you will find a list of employees associated with your COMPASS account. Locate the employee's name whom you want to remove and click on the "Actions" button next to their name. A menu with various options will appear. Select the "Deactivate" option to initiate the removal process.

Screenshot of: Click here.

User management features in COMPASS to effectively control user access and enhance the overall security of your COMPASS account.

Note: The specific options and features may vary slightly depending on the version of COMPASS you are using. For the most accurate and up-to-date instructions, refer to the official COMPASS documentation or contact their support team for assistance.

A confirmation prompt may appear asking you to confirm the deactivation. Make sure to carefully review the prompt and ensure that you want to permanently remove the user from your COMPASS account. To proceed, select "DEACTIVATE USER" from the confirmation prompt.

Screenshot of: Click "DEACTIVATE USER"

By following these steps, you can effectively deactivate a user in the COMPASS Company Directory. This process ensures that the user no longer has access to the platform, thereby safeguarding the confidentiality and security of your company's information.

Conclusion:

Deactivating a user in the COMPASS Company Directory is an essential task for managing user accounts and maintaining data security. By following the step-by-step instructions provided in this knowledge-based article, you can efficiently remove users from your COMPASS account who no longer require access. This process helps protect the integrity of your company's information and ensures that access is limited to authorized individuals. Take advantage of the use

Did this answer your question?