In The Business Edge you have the ability to enter Product Instructions that can be assigned to specific Customers. You can choose to have these instructions display while in Order Entry as well as Purchase Orders, RFQ, and PPO entry. These instructions can print on any of the Customer related Order forms. Customer Product Instructions can be entered in two different area, see below:
Order & Quote Entry System
Order Entry File Maintenance
E&E Customer Product Instructions
or
Accounts Receivable System
A/R File Maintenance
Enter & Edit Customers
Document Parameters, Customer Product Instructions
First Enter onto a New Line and select the Product Code.
Once you have selected your product you can choose options as seen below.
If you answer Yes to Display in Order Entry, the instructions will pop up when the product is selected as you see in the screen below. Unless this is something you absolutely want the Order entry User to read, you may want to set that to No. They can still view the instructions if they select that column when viewing all lines on the order.
In this example there are 2 different instructions for the same Product and Customer. The first one is internal and will only print on the Picking Ticket. The second one will print on all documents and show in the Wireless Warehouse.
Below is an example on how users can view the Customer Instructions in the Detail Lines of the Order by selecting that column.
*Note: If you are not currently utilizing Customer Product Instructions, forms will need to be formatted for you and will be billed at our normal hourly fees.