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🎩 Article 5 β€” The Smart Check-In Flow (What Visitors See)

A walkthrough of how visitors check in β€” and the little tricks that make it feel magical.

Written by Jeanne Glass
Updated over 2 weeks ago

The 30-second tour

Here's what a brand-new visitor experiences when they walk up to a Conii kiosk:

  1. The eyes notice them. As soon as the camera sees a face, the agent eyes "look" at the visitor and the screen wakes up if it was dim.

  2. A friendly greeting appears. "Hi there! Tap Check In to get started."

  3. The visitor taps Check In. Conii asks them to scan their driver's license or type their info.

  4. If they scan their license: Conii reads the name, date of birth, and address from the front of the license in about 5 seconds.

  5. If they type it in: The form is super-smart (more on this below).

  6. The visitor picks who they're here to see from a list of staff/students.

  7. The visitor takes a quick selfie β€” Conii uses this to recognize them next time.

  8. A badge prints with their name, photo, and who they're visiting.

  9. A notification fires to the right staff member.

  10. The visitor is on their way in under a minute.

What returning visitors see

This is where it gets magical.

If someone has checked in before, they don't have to type anything. Here's what happens:

  1. They walk up. The camera sees them.

  2. Within about 1 second, Conii recognizes them and the screen says: "Welcome back, Sarah!"

  3. They tap Check In

  4. They pick who they're visiting

  5. Their badge prints β€” in under 15 seconds total

✨ Why this is special: Visitors can't believe how fast it is. Most school visitor systems make returning parents fill out the same form every single time. Conii remembers them. Same kiosk experience as Tesla's airport pickups, applied to a school front desk.

The smart auto-advance (the typing trick)

When a visitor types their first name into Conii, watch what happens:

  1. They type "Rene"

  2. They pause for 2 seconds

  3. The cursor automatically jumps to the Last Name field

No "Next" button. No tab key. No "did I do that right?" hesitation.

We did this on purpose because:

  • Most kiosks have a "Next" button that visitors don't see, so they sit there confused

  • A 2-second pause is exactly how long it takes to think "what comes next" β€” so the auto-advance feels like Conii is reading your mind, not interrupting you

  • If you're a fast typer who hits space accidentally, the pause-detection waits until you actually stop, so it doesn't jump too early

The same trick works for date of birth, phone number, and email β€” when you stop typing, Conii moves you forward.

Other smart touches you should know about

  • Capitalization is automatic. Visitors can type "rene perez" in lowercase and the badge will print "Rene Perez."

  • The "Skip Email/Phone" toggle in Settings lets you turn off the contact info step entirely. Most schools don't need it for daily check-ins.

  • Faces are filtered. If the camera sees two people at once (busy lobby), Conii waits for one face to step forward β€” it won't start a check-in based on someone walking past in the background.

  • The screen wakes itself. If Power Saving Mode is on and the screen is dim, the moment the camera sees a face it brightens back up β€” instantly. Visitors never have to tap a sleeping screen.

  • The agent eyes give feedback. They look down when no face is detected, look at you when one is, and do a tiny "wave" animation when they recognize you.

What to tell your visitors

Honestly? Nothing. The whole point of Conii is that it doesn't need a tutorial. Visitors walk up, the eyes greet them, they tap, they're done.

If you do want a sign next to the kiosk, keep it short:

"Welcome! Tap to check in. Conii will guide you."

That's all you need.

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