Two ways to learn:
Launch the guided walkthrough below to follow along in real time.
Follow the written steps in this article at your own pace.
Before You Begin:
Make sure you have:
An active ConciergePad account for your school.
The latest version of the ConciergePad Admin App installed.
If you do not have an account:
Ask someone with Admin access to send you an invitation to login. See the Invite New User article below.
What happens if you forgot your password?
Use this link to reset it:
Guided Walkthrough:
Initiating an Event
STEP 1- Open the Admin App and tap Accountability.
STEP 2- Tap Start New Event.
STEP 3- Set the event to Drill or Live.
STEP 4- Select the Event Type and add notes. Start Drill will then light up green.
STEP 5- Tap Start Drill to confirm the event and notify all staff.
STEP 6- Set your location and mark yourself as Safe or Unsafe.
Tip: You can change your location or send an alert for help at any time.
Needs Attention helps Admin easily see flagged issues.
Accounting for Students, Staff, and Visitors
STEP 1- Teachers will account for their students by tapping Classes to find their roster.
STEP 2- View students all present students along with those who were absent or dismissed early at a glance.
STEP 3- Mark your whole class Safe with you in seconds. Tap Select All.
STEP 4- Tap Mark As Safe.
You can easily find any student to mark them as Safe with you using the search options.
Search by name, grade, homeroom, or scan their ID. Tap on the student's unaccounted status.
And update it to Safe.
Tap into Staff or Visitors to access those lists for full campus accountability.
Reunification
STEP 1- Students who are marked Safe are moved to Reunification.
STEP 2- Tap on a student's name to view parent information and other authorized pickup contacts.
1STEP 3- Record who the student is leaving with and verify their ID.
STEP 4- Tap to log the Release.
Ending a Drill or Live Event
STEP 1-Authorized Admin will be able to tap End Event.
STEP 2-Any unaccounted people will be flagged before tapping End Event.
STEP 3-An ALL CLEAR notification is sent to staff and an Event Report is immediately available.
