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How to authorize parent or guardian to dismiss student(s) and view authorization status

This tutorial demonstrates how to authorize (or NOT authorize) a parent to dismiss or pickup a student using CONCIERGEpad website and use color indicators to verify pickup authorization.

Rene Perez avatar
Written by Rene Perez
Updated over a week ago

STEP 1- Login into CONCIERGEpad Admin portal and go to TRACKING. https://www.conciergepad.com/login

STEP 2- Type in the search bar to find the student by clicking SEARCH.

STEP 3- Click on PROFILE for the student.

STEP 4- Click on AUTHORIZED.

STEP 5- Click on the dropdown to select the person you wish to edit.

STEP 6- Click on AUTO POPULATE DETAILS to pull up their profile.

STEP 7- Click on AUTHORIZED TYPE to select if they are authorized or not, then click ADD to save this change. You will now be able to see the student's updated authorization list below.

STEP 8- You will now quickly be able to see whether a person is authorized for pickup based on the color shown at check-in.

On the iPad,

Green - Authorized for pickup

Yellow - No authorized status recorded, requires review

Red - Not authorized for pickup

In the Visitors tab on the ConciergePad website,

Green - Authorized for pickup

Grey - No authorized status recorded, requires review

Red - Not Authorized for pickup

See the examples below for how each status appears during check-in:

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