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Resetting password on ConciergePad's Parent app

How to reset your password on Parent App

Rene Perez avatar
Written by Rene Perez
Updated over a week ago

STEP 1

Open up the app and locate the Lost Password link like shown below:

STEP 2

Put in your username, which should be your email. Then click on the Reset Password button. If the email is a valid user email in the system it will allow you to continue.

STEP 3

Go to your email and locate the email from ConciergePad (or donotreply@getconciergepad.com). Inside the email will be a link to the reset password link where you will be able to type in a new password for your account like show below.

STEP 4

When you click on the "Update Password" button you will receive a successful confirmation and you will receive another email stating that your account was successfully updated.

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