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How to I check the status of volunteer applicants?

This tutorial shows you how to quickly check whether an applicant is Cleared, Considered or Pending.

Written by Frankie Porro

Two ways to learn:

  • Launch the guided walkthrough below to follow along in real time.

  • Follow the written steps in this article at your own pace.

Guided Walkthrough:

STEP 1- Open the Quick Links dropdown.

STEP 2- Click Volunteer Log and then Go.

STEP 3- Enter the volunteer's email, last name, or first name to search.

STEP 4- You can also search by date range to pull up all application records for those days.

STEP 5- The "invitation.created" event type means that the volunteer started filling out their application.

STEP 6- The "invitation completed" event type means the volunteer finished filling out their application.

STEP 7- The "report.created" status means the report has been completed and is pending.

STEP 8- The "report.completed" status means the process is finished and the applicant came back as "Clear" or "Consider".

STEP 9- Click "View" to open the applicant's full report.

This workflow shows you how to view complete application records on the ConciergePad website, you may also search for a status by entering the applicant's Volunteer Number or Phone Number on the iPad at checkin.

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