Unboxing your new printer and getting it ready for initial use
View this video to review the the contents of your new ZQ310 printer shipment: https://www.zebra.com/us/en/support-downloads/printers/mobile/zq320.html
Please Note: The ZQ300 SERIES AC TO USB ADAPTER is sold separately. Part # Zebra (PWR-WUA5V12W0US) POWER SUPPLY-100-240 VAC, 5 V, 2.5 A WITH US PLUG.
Please visit the manufacturer's web site to view other helpful How-To videos: https://www.zebra.com/us/en/support-downloads/printers/mobile/zq320.html#dynamicvideolist_563
Pairing the printer to your iPad or iPhone with Bluetooth
Ensure that your Zebra printer is on. Make sure that your printer is not currently connected to any other device.
STEP 1 - Turn on your mobile device's Bluetooth receiver. In iOS, this can be done from the Settings app. Select Bluetooth from the Settings menu and then use the switch to turn Bluetooth on.
STEP 2 - Find and select your Zebra printer in the list of available devices. You can identify the correct device from the list by finding the serial number (S/N) on the Zebra printer's label. Tap the entry on your mobile device that matches your printer's serial number. If you have connected to this printer before, you will find the entry under MY DEVICES - otherwise, it will be under DEVICES.
STEP 3 - Ensure that the connection was successful. When your printer is connected to your mobile device, the blue indicator light on the printer will turn on. Additionally, the entry in your settings for your printer will now be listed under My Devices as Connected
STEP 4 - Once you have connected to the device, go to the ConciergePad login page like show in the image below:
**IMPORTANT** - If you are having trouble connecting to the printer via Bluetooth try to press down on the scroll button until Bluetooth icon starts to flash on the printer. Please see example below:
STEP 5 - Once it shows that it is connected in the Settings of the iPad click on the Select Bluetooth Printer link on the ConciergePad app like shown below:
STEP 6 - Select the Bluetooth printer from the screen like shown below.
STEP 7 - If the printer is connected successfully you should see a screen below. You always test to see if you are connected by pressing the Checkmark icon button to send a test page to the printer.
Support and hardware repairs for Zebra hardware is covered by the manufacturer's warranty policy. Please view full warranty information here: https://www.zebra.com/us/en/support-downloads/warranty/product-warranty.html