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How to remove a user account on ConciergePad

Remove a staff member from your environment.

Written by Rene Perez

Two ways to learn:

  • Launch the guided walkthrough below to follow along in real time.

  • Follow the written steps in this article at your own pace.

**IMPORTANT** - To remove a user from ConciergePad, your user account needs access to theSettings option in the menu. Feel free to contact us at support@getconciergepad.com if you need access.

Guided Walkthrough:

STEP 1- Go to https://www.conciergepadedu.com/login and sign in with your username and password.

STEP 2- Click the Settings tab in the left sidebar menu.

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STEP 3- . Click the Users & Access tab.

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STEP 4- Select the user from the dropdown.

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STEP 5- Click Remove User.

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IMPORTANT: Deleting a user is permanent and cannot be undone. Please make sure that you have the correct email address selected by verifying that it shows up in both the 'User Security- Website" dropdown AND as the "User Selected" next to "User Security- App" before you click "Remove User".

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