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How to remove a user account on ConciergePad

Remove a staff member from your environment.

Rene Perez avatar
Written by Rene Perez
Updated this week

Two ways to learn:

  • Launch the guided walkthrough below to follow along in real time.

  • Follow the written steps in this article at your own pace.

**IMPORTANT** - To remove a user from ConciergePad, your user account needs access to the Settings option in the menu. Feel free to contact us at support@getconciergepad.com if you need access.

Guided Walkthrough:

STEP 1- Go to https://www.conciergepadedu.com/login and sign in with your username and password.

Click the Settings tab in the left sidebar menu.

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STEP 2- Navigate to "User Security- Website" and open the dropdown, select the user email you wish to remove.

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STEP 3- Click the Remove User button to delete this account permanently.

IMPORTANT: Deleting a user is permanent and cannot be undone. Please make sure that you have the correct email address selected by verifying that it shows up in both the 'User Security- Website" dropdown AND as the "User Selected" next to "User Security- App" before you click "Remove User".

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