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How to Check-In Department of Children and Families (DCF) Personnel in ConciergePad
How to Check-In Department of Children and Families (DCF) Personnel in ConciergePad

A brief tutorial on how to scan Department of Children and Families (DCF) ID card and then check them in to see admin

Jill Grahm avatar
Written by Jill Grahm
Updated over 3 months ago

All Florida employees and independent contractors are required to follow School Board Policy 8462 - Student Abuse, Abandonment, and Neglect when there is suspicion or knowledge of student abuse. As a result, Department of Children and Families (DCF) child protective investigators (CPI) may visit a school-site in the course of their investigation of an alleged abuse or neglect case.

Furthermore, all DCF front-line staff who investigates abuse or neglect of children have state issued identification badges and shirts. These credentials identify the employee as an investigator with DCF. Check-In of DCF Investigators Upon Arrival onto the School-Site Campus Since the immediate investigation of child abuse is critical, every effort must be made to prevent delay in verification and expedite the check-in process.

The ConciegePad check-in application now can scan DCF IDs automatically using the iPad ID scanner. The DCF ID looks like the following example below:

ConciergePad has developed the software to read DCF ID cards as part of the new proprietary ID scanner

DCF ID

STEP 1

Press the Sign-in button like illustrated below and then click on Yes option when the system prompts the user: Do you have a U.S. Driver's License, Passport or Form of ID.

STEP 2

After the DCF agent scans their ID, they should select Administration for who they are there to see and Admin Meeting/Principal/VP/AP in the visitor type dropdown. There will be a note popup (optional) after this selection is made in case the school or DCF member would like to add notes to the case and/or check-in

STEP 3

After the check-in is complete the admin team (principal, VP and/or AP) will receive a notification that the DCF agent is there to see him or her in a text message and email. The system will also record that the check-in took place and the notes are also added to the case or check-in. See an example of the Principal notification below.

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