II. Your rights in relation to your personal data
Unless your request is deemed excessive or unfounded, you may exercise the following rights in relation to your personal data:
1. Right of access
You have the right to request a copy of the personal data that we hold about you. You may do so via email: privacy@conexie.com
2. Right of rectification
You have a right to correct data that we hold about you that is inaccurate or incomplete. You may do so via email: privacy@conexie.com
3. Right to be forgotten
In certain circumstances, you can ask for the data we hold about you to be erased from our records.
Please contact privacy@conexie.com and we will anonymise all personal data attached to your account. Unless in certain cases where regulatory or legal obligations may prevent Conexie from completely deleting your personal data.
4. Right of portability
You have the right to have the data we hold about you transferred to another organisation. Please contact us: privacy@conexie.com
5. Right to object
You have the right to object to certain types of processing of your personal data such as direct marketing. To do so please contact our legal department at privacy@conexie.com
Lastly, you have the right to file a complaint with the Luxembourgish Data Protection Authority, when you are of the opinion that our processing of your personal data is not in compliance with applicable legislation.
Their complaint process if best described here: