Note:
Administrator Access in Retail Link is required
Bot tokens expire after 60 days. Systematic reminders will be sent to the bot users prior to expiration to ensure there is time to create a new token.
Add New User
Log in to Retail Link and select your initials in the top right corner. Select User Management from the dropdown menu
Select + New User
Complete Mandatory Fields
First Name: Confido
Last Name: Tech
Email: Use the email address provided in Confido, under the Setup Instructions for Walmart
Phone: (313) 608-2415
Select the check box next to ✅ “This is a Bot User Account”
Employee Position: Other
Employee Type: Direct Employee
Select Add User in top right corner
Once added navigate to the Confido user and select the [...] and click View Profile
Scroll to the bottom and copy the Bot Token
Now, navigate the Confido and select Integrations
Go to Walmart and select the [...] on right hand side
Select Update Bot Token
Input the copied Bot Token from abve
Save Changes and notify the Confido Team