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How to Manage Billbacks

Confido supports processing billbacks in addition to payments. Below are the steps to flow billbacks through.

Written by Dom Kang
  1. Click the three dots [...] next to your name in the bottom left-hand corner

  2. Select Directory

  3. Click the GL Vendors tab

  4. Click into the vendor you want to configure

  5. Click into the Accounting tab on the vendor record

  6. Add the vendor's A/P Billback email in the Billback email field (PDFs sent from this email are automatically processed)

Next, to view open billbacks:

  1. Select Accounting

  2. Click Cash Application

  3. Click Billback Tab

  4. Note: The red number shows the outstanding billbacks

Finally, to review and submit billbacks:

  1. Click View on the billback you want to review

  2. Once reviewed select Submit

  3. NOTE: This will NOT post or impact the GL! We do not create any entries in the GL from corresponding billbacks today, this will simply remove the billback from the unprocessed queue. After submission, the billback can be tagged to a promo if it relates to one, and then resides in the Deductions table within the Cash section — managed like a deduction for accrual purposes, even though (as noted above) it never posts its own GL entry.

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