Section 1: Select Default Accounting Subsidiary
At the top of the page, you will see a dropdown labeled Default accounting subsidiary. This setting determines which accounting subsidiary Confido uses by default when processing transactions.
What is a subsidiary?
A subsidiary represents a legal entity or accounting system connected to Confido. If your company uses a single ERP instance (e.g., one QuickBooks Online account), you will likely have one subsidiary. Companies with multiple subsidiaries (e.g., separate entities for different brands or regions) can select which one is the default.
How to set your default subsidiary
Click the dropdown under Default accounting subsidiary.
Select the appropriate subsidiary from the list (e.g., QBO, NetSuite).
Click Save.
Note: The default subsidiary determines which GL accounts, customers, and vendors are available throughout Confido. Make sure to select the correct one before configuring the rest of the page.
Section 2: Repay Settings
Repay settings control how Confido handles repayment deductions — situations where a distributor or retailer repays a previously taken deduction. This commonly occurs when a dispute is won and the trading partner issues a repayment on a subsequent check.
What is a repay?
A repay (or repayment) is a line item on a check that credits back a deduction previously taken by a trading partner. For example, if UNFI took an incorrect early-pay discount of $500 on a previous check and you disputed it, UNFI may issue a $500 repay on a future check to make you whole.
Re-Pay method: Journal Entry vs Invoice
Confido supports two methods for creating the re-pay GL entry. The method you choose affects how the re-pay appears in your ERP:
Method 1: Journal Entry (JE)
The default method. When the re-pay line item is pushed, Confido creates a journal entry. The JE sits in A/R as a journal balance.
Method 2: Invoice
Instead of a journal entry, Confido creates an invoice in your ERP. This method requires additional fields. This creates an open invoice and when the actual cash payment arrives and is applied, the invoice is closed out.
Section 3: Clearing Settings
Clearing settings allow you to post deductions to a balance sheet clearing account rather than directly to a trade (P&L) account. This is useful when you need additional time to review, gather backup documentation, obtain approval, or determine the correct deduction reason before finalizing the GL posting.
How to enable clearing
Navigate to Settings > GL Accounting Customization.
Scroll to the Clearing Settings section.
Toggle Clearing Enabled to Yes.
Configure the Clearing Deduction Defaults:
Default Description: The description that will appear on clearing entries in your ERP.
Default Deduction Item: The GL item used for clearing entries.
Default Clearing Object: Choose between Credit Memo or Journal Entry.
Number of Days to Close Period (if Credit Memo is selected): After this number of days, clearing for the previous month will automatically use a Journal Entry instead of a Credit Memo.
Hit Save.
How clearing works in practice
When processing a check, instead of assigning a specific deduction reason and GL item to a line, select the option to post to the clearing account.
Once the check is pushed to the GL, that line item will post to the clearing account.
The deduction will then appear in the Clearing module on the left-hand navigation bar in Confido.
When you are ready to finalize (after receiving backup, completing review, or getting approval), navigate to the clearing item and click View.
Update the deduction reason and associated GL item, split the deduction if needed, or make additional updates.
Click Push to GL.
Section 4: Deposit Account
The Deposit Account setting determines which bank or deposit account in your ERP is used when Confido pushes payment records. This ensures that payment entries land in the correct account within your accounting system.
How to configure
In the GL Accounting Customization page, locate the Deposit Account section.
Select the appropriate deposit account from the dropdown (this pulls from your connected ERP).
Click Save.
The deposit account is typically your primary bank account or an undeposited funds account. If you have multiple subsidiaries, the deposit account may need to be configured at the subsidiary level to ensure uniqueness.
Section 5: Description Settings
Description settings control the text that appears on GL entries (credit memos, journal entries, and payment records) when Confido pushes transactions to your ERP. Customizing these descriptions helps your accounting team quickly identify and reconcile Confido-generated entries in their accounting system.
Key description fields
Default Description: The base description text that appears on credit memos and journal entries pushed by Confido.
Memo Field: An additional field you can use to append specific context to individual transactions. For example, you can tack on a specific description for a particular deduction using the memo field during cash application.
Your accounting team can customize how descriptions appear in the ERP to match their preferred format.
Section 6: Transaction Date
The Transaction Date setting controls which date Confido uses when posting entries to your ERP. This is important for ensuring that transactions are recognized in the correct accounting period.
Available date options
Check Date: The date printed on the check itself. This is the date the payment was issued.
Deposit Date: The date the check was deposited into your bank account. This is typically the date the funds become available.