1. Overview
How Confido connects deduction types to GL accounts via QBO.
The dropdown you see when mapping deduction types in Confido pulls directly from your QuickBooks Online non-inventory items. This is how Confido maps each deduction type to a corresponding GL / expense account in QBO.
Before you can complete the mapping in Confido, those non-inventory items need to exist in QBO — with the correct GL account linked to each one.
2. Step 1 — Create non-inventory items in QBO
One item per deduction type you want to map.
In QuickBooks Online, create a non-inventory item for each deduction type you need. Common examples include:
Retail discounts
Short ships
Early pay discounts
Retail credits
When creating each item, link it to the corresponding GL / expense account (e.g. retail payment terms, retail credits, etc.).
3. Step 2 — Complete the mapping in Confido
Once items exist in QBO, they'll appear in the Confido dropdown.
After your non-inventory items are set up in QBO, they will automatically populate in the deduction mapping dropdown inside Confido. From there:
Navigate to the deduction mapping section in Confido.
For each deduction type, select the matching QBO non-inventory item from the dropdown.
Save your mapping.
4. Building out your mapping over time
You don't need to map every deduction type upfront.
Start with your most common deduction types. For anything new that comes through later, Confido will prompt you to complete the mapping before you can push to the GL — so you can build it out incrementally as new deduction types appear.
Tip: If the dropdown appears empty or a deduction type is missing, check that the corresponding non-inventory item has been created in QBO and is linked to the correct GL account
5. Quick reference
Step | Where | What to do |
1 | QuickBooks Online | Create a non-inventory item for each deduction type and link it to the correct GL account |
2 | Confido | Open the deduction mapping dropdown — your QBO items will now appear |
3 | Confido | Select the matching item for each deduction type and save |
