When KeHE takes a shortage on a shipment, you may see an unexpected positive "repay" line on the check in addition to the shortage deduction — even though the deduction and repay don't appear to net to the shortage amount directly. This is expected behavior driven by how KeHE calculates shortages.
How KeHE Calculates a Shortage
When KeHE takes a shortage, they take it on the full product cost (quantity shorted × price), less any discounts they've already taken for that product. If KeHE already paid the original invoice in full — including an early payment discount and a BI (KeHE CONNECT BI) discount — and then later determines product was never received, they take the shortage back, but must also repay the BI discount and early payment discount they'd already taken on that portion, since those discounts no longer apply once the product is treated as unshipped.
Example
KeHE pays an invoice in full for 32 cases: $7,586.16
They take a 2% BI discount: $151.73
They take a 2% early payment discount on the net of gross and BI discount: ($7,586.16 − $151.73) × 2% = $148.69
KeHE later recognizes the product was never received and takes a shortage back for those 32 cases — but since they only effectively paid $7,285.74 net of the BI and early-pay discounts, the shortage is taken on that net amount, with a separate repay line to reverse the BI and early-pay discounts already taken
If you see a positive line on a KeHE check that doesn't obviously net out with an adjacent shortage deduction, check whether it corresponds to a BI discount and/or early payment discount reversal like the example above before assuming it's a discrepancy.
Why the Discount Field Is Locked When Applying a KeHE Short-Pay
When you manually apply a partial payment (short-pay) against a KeHE invoice in Confido, the discount field on that payment is automatically calculated and cannot be edited to $0. This is specific to KeHE: unlike most other retailers, KeHE does not explicitly list the discount amount taken on their remittance, so Confido auto-applies the expected discount amount to reconcile the short-pay correctly. This behavior does not apply to other retailers where the discount is itemized on the remittance.