How to Fix Deduction Posting Issues and Update GL Coding in Confido
When managing deductions in Confido, you may encounter issues such as deductions posting to the wrong general ledger (GL) account or needing to update deduction reasons after they have been pushed to the GL. This guide explains how to address these issues and ensure accurate GL coding.
Common Causes of Deduction Posting Issues
Deductions may post to the wrong GL account due to incorrect GL/ERP configurations. Each GL item is linked to a specific GL account in the accounting system, and postings follow the account assigned to that item. To resolve this:
Open the relevant GL item in your GL/ERP system.
Update the associated trade (expense) account to ensure future postings go to the correct GL account.
Correcting Deduction Reasons in Confido
If a deduction reason needs to be updated after it has been pushed to the GL, you can make changes directly in Confido:
Navigate to the Deductions page.
Search for the specific deduction using the invoice number or check number.
Open the deduction and edit the reason as needed.
Save your changes to update the deduction reason.
Bulk Updates for GL Coding
Confido allows you to update GL coding for multiple deductions at once using the Bulk Update feature. Follow these steps:
Select the deductions you want to update.
Use the Bulk Update option to change the GL Reason.
Assign the correct reason and push the update to the GL.
Important Limitation
Bulk updates will not work if the selected reason is linked to multiple GL items. In such cases, you must update each deduction individually. After making changes, ensure the updates are reflected in the ERP system. This can be done via a credit memo update if the accounting period is open or through a journal entry if the period is closed.
Best Practices
Regularly review GL/ERP configurations to prevent posting errors.
Use the search functionality in Confido to quickly locate deductions requiring updates.
Be aware of limitations when performing bulk updates and plan accordingly.
By following these steps and best practices, you can effectively manage deduction postings and maintain accurate GL coding in Confido.