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Connecting to the KeHE CONNECT Supplier Portal

Provision a Confido user in KeHE CONNECT Supplier so Confido can extract and manage your deductions and disputes. Required for KeHE disputes.

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Written by Support

Overview

What KeHE is

KeHE is a natural, organic, and specialty foods distributor. If you sell through KeHE, they hold the sales, inventory, and deduction data for that portion of your business

What KeHE CONNECT Supplier is

KeHE CONNECT Supplier (connectsupplier.kehe.com) is KeHE's supplier-facing portal. It's where you manage your company profile and users, and where KeHE CONNECT BI reporting lives

What you're setting up

You'll create a named Confido user inside your own KeHE CONNECT account. Confido then logs in as that user and pulls your reports on a recurring basis.

This is a provisioned user, not a shared password

Why Confido needs this access

Once connected, on your behalf, Confido can:

  • Pull checks, deduction detail and backups

  • Access the K-solve portal for deduction dispute submissions

Before you start

  • VendorAdmin permission in KeHE CONNECT is required. If your KeHE user doesn't have it, you won't see the Manage Users option in Step 2 — see Notes below

  • Have your ESN handy. Your Enterprise Supplier Number is your supplier ID in KeHE's system, and you'll need to enter it during user creation

  • Get the Confido provisioning email address. In Confido, select Integrations on the left-hand nav, find KeHE, and open Setup Instructions. The email address listed there is the one to use — it's specific to your brand

Step-by-step

  1. Log in to connectsupplier.kehe.com. From the Dashboard, under the My Company tab, select Manage Users

  2. On the User Management page, select Create New User, enter your ESN, and you will be taken to the Create User page

  3. On the Create User page, enter the following:

Field

Value (Illustrative)

Email

First Name

Confido

Last Name

Your brand name

Title

Accounting

Groups

Select all four: Vendor, VendorAdmin, VendorManager, VendorReportsVendor

4. Click Create User in the bottom right corner

5. Notify your Confido CSM and we will verify the account and confirm access is live

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