For each of your customers supported by auto-disputes, the following vendor details must be configured within Confido:
From the three dots (…) on the navigation bar, go to Directory
Search for the applicable customer and select it
Toggle over to the Accounting tab, and from there:
Select the Fulfillment Method (system default is None) — informs the required freight docs
Confirm/edit the Payment Terms (system default is 2/10, Net 30) — critical for early pay disputes
Upload the Vendor Agreement via "Upload Document" — needed as supporting evidence for early pay disputes