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What does this yellow triangle symbol in my case mean (Warning icon)?

Updated over 2 weeks ago

If you're in a case and the items in the devices used tab show a yellow warning icon, then you are being alerted of a pricing issue. This icon means that no Facility Contract Pricing is pulling for that item with the assigned Facility.

What this means:

  • The price displayed is the list price (MSRP)

  • No discount is being applied on this case

  • No contract price is entered for this item at the assigned Facility

What Can I Do?

  • Edit the Price Manually by clicking the pencil icon next to that item.

  • Contact your Manufacturer Admin about getting the proper pricing loaded for this Facility (critical to prevent issues in the future)

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