Note: Subscriptions are not able to be unassigned. Please contact our Support team via chat with any questions.
If a manual assignment was made and not yet started by the user, the assignment can be unassigned and the credits will be returned.
Below are steps for how to unassign for a single user otherwise you can learn to mass unassign for multiple users at once.
Step 1 of 2: Select the user that you need to do the unassignment for
If you are unable to view this video, try this link:
Step 2 of 2: Make the unassignment
Select the program in the list below that you are making the unassignment for to see how to complete the process:
Career Exploration and Assessment:
Social and Emotional Learning:
Independent Living and Life Skills
Unassign MECA
If you are unable to view this video, try this link:
Unassign SEL (Success Profiler, Personal Responsibility, Workplace Readiness, Anger Management, Anxiety Management, Bullying Prevention, Winning Colors, Financial Succes)
If you are unable to view this video, try this link:
Unassign Functional Skills
If you are unable to view this video, try this link: