The Live View feature can help you monitor your users, especially in a remote or virtual setting. This feature is also useful if your user needs help as you can now see exactly what the user sees on their screen in Conover Online.
Important things to know about Live View:
Live View only allows you to view what the user is doing in Conover Online. Live View will not show you any other programs, applications or windows on the user's screen.
If you are using Live View, that user will see a notification that you are viewing their screen in Conover Online.
At this time, Live View is only available for certain assignments. It is not available for MECA or Functional Skills at this time.
How to use Live View
To view a user's active assignment, select View Accounts.
Use the search feature to find your user. When you find the account, click on the name.
You will see a blue bar that will display which program they are currently working on. Select View Assignment to view their assignment screen.
You will see what the user sees. The user will also see your initials appear on the screen to let them know you are viewing the assignment.
