All about the consent log of Consent Studio CMP
What is the consent log?
Part of the legal obligation under most privacy laws, is storing proof of when and how consent was given. In our platform jargon, we call this a consent action. We keep track of:
The Consent ID
The date and time on which the consent was given
An partially anonymized IP address (the last component is set to
0)The URL on which the consent was given
The determined origin country
Whether the consent was logged under implicit consent mode yes or no
Whether the consent included consent for functional data processing
Whether the consent included consent for analytics data processing
Whether the consent included consent for marketing data processing
The user agent
How long are consent log records stored?
Consent Studio stores consent log records (consent actions) up to 12 months before being automatically deleted.
Can I access the consent log records?
Yes. You can search consent log records in the Consent Log panel of the Consent Studio dashboard, back to three months. If you want to access older records, you must download them as a CSV file.
How can I download consent log records?
Navigate to the Consent Log panel in the Consent Studio dashboard. There, you will find the Export Consent Log button above the consent log overview, on your right hand side.
Upon clicking this button, you will be asked which information you would like to export, allowing you to select the Columns that you would like to see in the final export, as well as a date range.
Often, the consent log can be quite big. That is why we default to an asynchronous process to compile your CSV file. You will be notified in the Consent Studio dashboard when you consent log export to .CSV is ready to be downloaded.
When your download is ready, you will be notified via the notification list in the dashboard's top bar (the bell icon).
Will my consent log records be kept when I delete my domain from Consent Studio?
No. They will be enqueued for permanent removal from the moment your site is deleted. Make sure that you download them before you delete your domain from our service.
Will I keep my consent log records when I change my domain name?
Yes.