TERMS AND CONDITIONS OF VALLONIC B.V. – CONSENT STUDIO

Article 1 – Definitions

1.1 Vallonic B.V.: The provider of Consent Studio, located at Lange Nieuwstraat 172, registered with the Dutch Chamber of Commerce under number 84575174.

1.2 Consent Studio: The software platform for managing consent and data as available via https://consent.studio.

1.3 Client: Any individual or legal entity using Consent Studio.

1.4 Service: The provision of Consent Studio to the Client on a subscription basis.

1.5 User License: A non-transferable, non-exclusive license to use Consent Studio.

Article 2 – Applicability

2.1 These terms and conditions apply to all offers, agreements, and use of Consent Studio.

2.2 Deviations from these terms are only valid if agreed upon in writing.

Article 3 – Terms of Use

3.1 Consent Studio is provided “as-is.” The functionalities are determined by the version of the software available on https://consent.studio.

3.2 The Client receives a non-transferable, non-exclusive license to use the software.

3.3 Vallonic B.V. reserves the right to add, modify, or discontinue functionalities at its own discretion without prior notice.

Article 4 – Liability

4.1 Vallonic B.V. is not liable for legal, operational, or financial consequences arising from the use of Consent Studio.

4.2 Vallonic B.V. does not guarantee that the use of Consent Studio will ensure compliance with applicable laws and regulations, including GDPR.

4.3 Tips, advice, and instructions provided by Vallonic B.V. are not legally binding and do not constitute legal advice.

Article 5 – Client Responsibilities

5.1 The Client remains fully responsible at all times for:

Complying with applicable laws and regulations, including GDPR.
Correct implementation and configuration of Consent Studio.
Managing access to the platform (collaborators) and maintaining a strong password policy.
Specifying which pages should be scanned using Consent Studio.

5.2 The Client is solely responsible for the accuracy of cookie explanations displayed on their website(s). No rights can be derived from automatically generated cookie explanations provided by Consent Studio.

Article 6 – Consent Log

6.1 The consent log records the following data: partial IP address, user agent, country of origin, consent, and whether consent was explicit or implicit.

6.2 This data is stored for a maximum of one year unless otherwise agreed. Vallonic B.V. may archive this data in a less accessible database during this period.

Article 7 – Payment and Subscriptions

7.1 Payment is made through an external payment provider and may occur on a monthly, annual, or other agreed terms.

7.2 Late payment may result in the suspension of access to Consent Studio.

7.3 Subscriptions are mutually cancellable on a monthly basis unless otherwise agreed.

Article 8 – Misuse and Termination

8.1 Vallonic B.V. reserves the right to immediately terminate subscriptions without refund in cases of:

Misuse of the software, resources, or APIs.
Use of the software by Clients operating in prohibited or undesirable sectors, including weapons trade, gambling, sexual content, racism, or discrimination.

8.2 Vallonic B.V. has sole discretion in determining what constitutes misuse.

Article 9 – Confidentiality and Data Security

9.1 Vallonic B.V. will make reasonable efforts to handle all client information confidentially and implement adequate technical and organizational security measures.

9.2 The Client remains responsible for securing their accounts, passwords, and access management. Vallonic B.V. is not liable for unauthorized use of accounts due to client negligence.

Article 10 – Fair Use Policy

10.1 Vallonic B.V. maintains a fair use policy. If Clients disproportionately use server capacity, API requests, or other resources, Vallonic B.V. reserves the right to limit usage or impose additional fees.

Article 11 – Force Majeure

11.1 Vallonic B.V. is not liable for delays or failures caused by force majeure, such as technical failures, natural disasters, cyberattacks, or changes in legislation.

Article 12 – Termination and Data Deletion

12.1 Upon termination of the agreement, Vallonic B.V. will delete the data of the website from active systems within 30 days unless legal obligations require otherwise. The Client is responsible for exporting data, such as consent records, before termination.

Article 13 – Support and Service Level

13.1 Vallonic B.V. provides support via e-mail (support@consent.studio) and live chat on the website during regular business hours (09:00–17:00 CET). Responses are typically sent within two business days. No guarantees are given for resolution times.

Article 14 – Updates and Migrations

14.1 Vallonic B.V. reserves the right to perform updates or migrations. The Client must provide reasonable cooperation. Vallonic B.V. is not liable for temporary disruptions caused by migrations unless due to gross negligence.

Article 15 – Communication and Notices

15.1 Official communication between Vallonic B.V. and the Client will occur via the email address provided by the Client and support@consent.studio. The Client must immediately notify Vallonic B.V. of changes in contact details.