So you see that the same customer has booked 2 different appointments with your company - what do you do?
As long as the duplicate appointment was received within 30 days of the initial appointment (sold to you by us or another lead provider), you can request credit for this appointment in your dashboard!
Request credit in your dashboard and let us know in the return reason comments that it was a duplicate - we'll have the Quality Support team (they manage all credit-related items) take care of it for you.
What if the system won't let you request a credit in your dasbhboard?
Email support@contractorappointments.com or use the live chat inside your dashboard (bottom right corner of the screen). Tell us the customer's name and let us know that it was a duplicate, and that you can no longer request a credit in the dashboard - we'll have the Quality Support team take care of it for you!
That's all there is to it!