Streamline your purchases and track your revenue.

With our Purchases feature, you can see which of your subscribers have purchased your products and find the exact revenue amounts each specific subscriber has given you.

You'll also be able to trigger Visual Automations based on specific product purchases and easily send different emails to customers and non-customers.

We'll pull in all of the purchase data from your ecommerce platforms (including Kit).

You'll see a Product purchased entry point in your Visual Automations:

Click it, and then use the dropdown menus to select the product that people must purchase from the relevant ecommerce platform to trigger the Visual Automation.

After that, you can build out your Visual Automation to send purchasers a follow-up email sequence, tag them, move them to another Visual Automation, and so on.

From your Subscribers page, you can click the All Products dropdown in the right sidebar to view your list of products. The number to the right of each product indicates the number of people who have purchased it:

You can set up your Broadcast to be sent to subscribers who have (or have not) purchased a certain product.

To do this, add a recipients filter for subscribers subscribed to that product, and adjust the "Matching any/all/none of the following" setting accordingly.

You can also set up a Segment of purchasers to exclude them from receiving your Sequence emails.

Learn how to exclude subscribers from a Sequence here.

Go to your list of products from the Subscribers page and click any product's name to get a list of subscribers who have purchased that product.

From there, you can click any subscriber to visit their subscriber profile page. Click the Purchases tab on that page to see the purchases they've made and the amount of revenue they've brought you.

Once you connect your ecommerce store and someone makes a purchase, not only will you see that purchase's data, but you will also see all previous purchases this subscriber/customer has made with you in the past.

Whatever purchase history your ecommerce store has for this customer will now also be in your Kit account.

We'll update this list as we get more ecommerce platforms integrated with the Purchases feature. If you'd like to see a specific integration added, share your request with our support team.

If you had set up your integration before July 1, 2018, you'll need to disconnect the API code from your integration's settings page, save the settings, and then re-insert the API code, saving the settings once more.

This is because we launched the purchases feature on July 1, 2018, and integrations previously connected before this date are on the past version of the integration. So, a simple reset will do.
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If you've set up your integration after this date and the above does not apply to you, and you've set up your integration correctly, you'll need to test-purchase your product for it to appear in your Visual Automation's Product purchased entry point.

There are a few reasons why this might be happening.

First, check that you've activated your Visual Automation. Your Visual Automation must be set to Active for it to capture customers and send them through your post-purchase funnel.

To check if your Visual Automation is active, click into it from the Visual Automations page. Then, check that you've enabled the Active toggle at the top right of the builder.
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Another reason you might not see a customer in your Visual Automations could be that you need to wait a bit for the numbers to reflect correctly. The Kit app updates numbers, stats, and reports on a half-hour basis.

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