Sell your digital products directly from within ConvertKit!
As with every part of our product, ConvertKit Commerce is being built with creators in mind, and is directly in line with our mission to help you earn a living online.
First, watch the overview:
How it works
You can sell your digital products directly through your existing ConvertKit account. That's right — an e-commerce integration is no longer a requirement to start (or continue) making sales of your digital products!
NOTE: Our existing e-commerce integrations are still available, and will continue to function the same way they always have.
The only cost of this feature is the industry-standard 3.5% + $0.30 processing fee per transaction. Better yet, you don't even need to be on one of our paid plans to use it.
All Commerce features are available to both our paid and free plan users.
There really aren't any hidden fees?
There really aren't! The 3.5% + $0.30 processing fee per transaction is the only cost to you for this feature. (And since it's a processing fee, it'll only kick in once you actually make your first sale!)
How do ConvertKit Commerce fees compare to other platforms?
ConvertKit Commerce fees are very comparable to some of our competitors in this space. That being said, we are building a platform for creators. As such, we are not attempting to (nor claim to) compete against the transaction fees offered by banks or other financial institutions. Comparisons should be drawn between other platforms in the creator space and balanced against factors like feature set and ease-of-use.
In which countries is this feature available?
Currently, the following countries are supported: United States, Canada, Australia, United Kingdom, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Support for other countries is coming soon! We'll keep this updated as this feature progresses.
What currencies are supported?
At this time, USD is the only supported currency for product pricing & purchase transactions.
As the seller, you will be paid out in the currency of your bank account.
Do I need a Stripe account for this?
Nope! As a ConvertKit Commerce user, everything you need will be configurable from directly within your ConvertKit account.
All you need to start selling is seamlessly integrated into ConvertKit. You won't need to set up anything separately via Stripe, nor will there be any hidden fees as as result.
Like many other e-commerce systems, Stripe powers a lot of this feature under-the-hood. This is because they're a world-class leader for payment processing and fraud prevention, and we want our creators to directly benefit from that expertise.
NOTE: Stripe is the only payment platform supported at this time.
What about taxes?
This is not available just yet, but will be in the future (we're working on it).
Can I charge on a subscription basis?
Yes, subscription-based pricing is now supported! Check out our tutorial on setting up a paid newsletter for more details (it applies to other types of subscription-based products, too).
Can I offer discounts?
Yes! You can now apply discount codes to your ConvertKit Commerce products. We have a tutorial on the process here.
Can the Built with ConvertKit badge be removed?
If you have a paid account, you have the option to remove the ConvertKit badge. If you are a free user, this cannot be removed.
When do payouts occur?
Payouts to trusted creators will go out every Friday. That said, your very first payout will take a bit longer due to processing — typically you’ll receive it 7-14 days after your first successful sale, with subsequent payments occurring weekly thereafter.
Are physical products supported?
Not yet; only digital products are supported at this time.
You are able to sell whatever you'd like, but ConvertKit Commerce will only handle products of the digital sort for now. If you choose to sell something else, like a workshop, you'll be responsible for that offering.
Are product bundles supported?
No product bundles are supported at this time, though this is something we're working on for the future.
What about refunds?
Full refunds are supported right now, with partial refunds coming down the road.
What file types are supported for the product image?
We support static image files (such as JPG or PNG) for product images.
What does this change mean for the existing e-commerce platforms that integrate with ConvertKit?
Our existing e-commerce integrations are not going anywhere! There's absolutely no requirement to use our Commerce feature simply because you're a ConvertKit user.
How can I sell access to my product via a link?
You can sell access to a link by setting up an automation in your account. Set the entry node to be the purchase itself, and then add purchasers to a sequence that contains the link.
I'm excited but I don't know what to sell!
We're excited too! 🎉 You can sell anything that can be delivered as a digital download. Here are some ideas to get the creative juices flowing:
- Exclusive newsletter
...that's just the tip of the iceberg. There are options for every niche, and we can't wait to see what you come up with. Check out our Tradecraft article on The Many Faces of Online Products for more ideas!
I received my invite, but I don’t see the Commerce features in my account yet.
Please reach out to us and we’ll sort that out for you!
How do I get started?
Features coming soon
The following is a list of commonly asked-about features that we don't have support for quite yet:
- Affiliate tracking
- Partial refunds (full refunds are supported)
Please check back soon because there's more coming to ConvertKit Commerce!