This guide will show you how to update site address and company ID's, using Service Desk's Site Editor.
Users can amend address information, Contract Numbers and Product Descriptions within Service Desk.
Accessing the Site Editor
The Site Editor is the main data hub for a site in CONXTD - housing the signaling information, address data, Pin Mapping and Enterprise Associations all in one easy to manage location.
To access the Editor, click on the name of the site you need to upgrade.
Once in the Site Editor, under the Site Details tab, click on the Edit button next to the padlock.
This unlocks the editing tools (so you don't accidentally make a change), enabling you to make key changes to the site's core information.
Editing information
Once the editor is unlocked, click you can amend Site Name, Address Lines, Postcode, and Country Code.
Below the Address Information are the Company ID's - like Contract Number and Product Description.
When happy, click Submit at the bottom of the page to save your changes.