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How to edit Pin Mapping in Service Desk
How to edit Pin Mapping in Service Desk

Edit a site's Pin Mappings using Site Editor

Thomas Swann avatar
Written by Thomas Swann
Updated over a month ago

This guide will show you how to edit a site's Pin Mappings using Service Desk's Site Editor.

Pin Mapping is an internal alarm allocation technology within CONXTD, that allows users to translate Pin alarms to CONXTD's extensive alarm library. Pin Mapping does not affect the traditional ATS services to an Alarm Receiving Centre.

Applying Pin Mapping will deliver updated alarm traffic across the CONXTD API. This may affect users using the Immix integration.

Accessing the Site Editor

The Site Editor is the main data hub for a site in CONXTD - housing the signaling information, address data, Pin Mapping and Enterprise Associations all in one easy to manage location.

To access the Editor, click on the name of the site you need to upgrade.

Once in the Site Editor, click on the Pin Mapping tab on the left-hand menu.

Edit Pins

To edit a Pin Mapping, click the Edit Pins button at the top of the Pin Mapping table. This will open the editor, where you can make changes to the Pins.

From here, you can edit Pin Numbers, Alarm Types, Polarities and Delete Pin Mappings.

When you're happy with the changes, click Save Changes at the bottom of the table.

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