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How to add site to Enterprise

Add sites to customer Enterprise accounts using the Site Editor

Thomas Swann avatar
Written by Thomas Swann
Updated over a month ago

This guide will show you how to add a site to a customer's Enterprise account, using Service Desk's Site Editor.

Accessing the Site Editor

The Site Editor is the main data hub for a site in CONXTD - housing the signalling information, address data, Pin Mapping and Enterprise Associations all in one easy to manage location.

To access the Editor, click on the name of the site you need to upgrade.

Enterprise Associations

On the left hand menu bar, click Enterprise Associations.

In Enterprise Associations, you will be able to manage which Enterprises the site is associated to. Sites can be associated to multiple accounts, say if your Installer has an Installer View account, alongside the customer's Enterprise account.

If the site has already been added to an Enterprise, it will populate in the table at the top of the screen:

To associate the site to a new Enterprise, fill in the site's key information using the form below, including Enterprise Site Name, Enterprise you wish to add the site to, and the Group within that account.

We have a different Name field for Enterprise sites because the Installer or ARC might use a different naming convention to that of your customer.

When you're happy with your selection, click Submit to add the site to Enterprise.

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