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SOPs explained

What are the SOPs for Priority Events?

Thomas Swann avatar
Written by Thomas Swann
Updated over 7 months ago

Action

Create custom actions for your Operators to perform. This could be anything relevant to your business. Commonly used to check CCTV, check log sheets or contact an administrator.

Call Keyholder

Instruct your Operators to call key stakeholders in order of priority. Users can keep updating the action log with Available, Unavailable or Unresponsive to keep the chain of events as accurate as possible.

Dispatch Guard

Dispatch a guard to attend site straight from the SOP workflow. The feature integrates to the Keyholding Company's platform and automatically creates a 'Job'. The status of the Job request is shown on the SOP Workflow to show when the Job has been accepted.

Requires a subscription to The Keyholding Company.

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