As we are currently switching to a new UI of our SeS Platform, to get to this section, you would need to log in - Open the relevant consent solution - Click on Cookie Management - Go.
Doing this, you will be brought into our old UI where you will be able to perform all below.
Introduction
With Cookie Information, you can manage and customise how your cookies are shown to a website visitor by doing one of the below:
rename cookie categories
manually add cookies
classify unclassified
reclassify classified
To make these changes, you would need to first log in to your Cookie Information account. Find the consent solution you want to manage cookies for and go to the “Cookie Management” tab. This will take you back to the old platform for now.
Keep in mind that these changes only apply to the domains added to the specific consent solution.
Renaming cookie categories
By default, there are the following cookie categories:
Necessary
Functional
Statistical
Marketing
Unclassified
If you need to rename some or all of these categories, you can easily do that under the “Copy and Translations“ tab. Under the "Tracking Categories" dropdown menu, all of the categories are listed. You can edit both the category names and the descriptions.
The renaming of the categories and descriptions are language specific. It does not automatically change for this category in other languages.
Add a cookie manually.
If our scanner did not pick up a cookie due to scanner limitations, you can add them manually through the Platform.
On the “Cookie Settings” tab, click on the “Add Custom Cookie” button.
In the “Add custom scan cookie” window, you need to fill out the following fields:
Cookie name - the name of the cookie as it appears on the website
Cookie domain - the domain on which you can see the cookies.
Cookie persistence - the lifetime of the cookie, where you have three options:
Expiring
Session
Permanent
If the cookie is expiring, there is one more field to fill in:
4. Cookie expiry - The time after which the cookie expires and is automatically deleted.
As this is the first version of this feature, you can currently choose one of the following cookie expiry values: one hour, two hours, one day, 90 days, 180 days, one year or two years.
If the cookie expiry value you want to add is not listed, please contact us at support@cookieinformation.com.
Since this is a manually added cookie, it is not automatically categorised. For that reason, you would need to classify this cookie yourself.
Note: In some cases, cookies might have a string of random characters as an ID e.g. Session_ID_asd123, where the string varies from user to user. To group these cookies, and create a better user experience and view in the pop-up banner, we have ensured that the commonly used cookies with IDs are grouped like so: Session_ID_XXX. This will prevent the pop-up banner from being populated with each user's unique ID, but if you experience that this is missing, please contact us at support@cookieinformation.com and share the following details:
Cookie name
Cookie purpose
Vendor/provider name
Data processor
Privacy Policy of the Data Processor
Cookie Category
Our implementation team will ensure the cookie will be classified accordingly.
Classifying unclassified cookies and reclassifying classified cookies
There are a few reasons you would want to classify cookies: either because you need to move them from one category to another (statistical to marketing, marketing to functional etc), or because you need to edit the purpose, description, data processor or other fields.
To reach compliance according to GDPR, we strongly advise you to classify all your cookies and make this a routine part of your recurring website maintenance.
You can do this by adding a new custom cookie definition:
In the “Add custom scan cookie” window, you need to fill out the following fields:
Choose a cookie - the dropdown list contains all cookies across all domains within this consent solution: the ones found by the scanner and the manually added ones. If you know the cookie name that you need to classify, you can start typing it to find it on the list easily.
Add cookie category - choose one of the default categories from the dropdown list.
Choose a data processor: For first-party cookies, and this is typically your website. For third-party cookies, it is usually a vendor providing services that set this cookie.
If you can not find the data processor in the “Choose data processor“ dropdown list, you must create one manually. (See below).
Note: In some cases, cookies might have a string of random characters as an ID e.g. Session_ID_asd123, where the string varies from user to user. To group these cookies, and create a better user experience and view in the pop-up banner, we have ensured that the commonly used cookies with IDs are grouped like so: Session_ID_XXX. This will prevent the pop-up banner from being populated with each user's unique ID, but if you experience that this is missing, please contact us at support@cookieinformation.com.
Create a data processor
You can type in the Data Processor field. First, check whether your needed data processor is already listed. If not, type "New" and choose "New Data processor", saving afterwards.
Remember to refresh the page for the cookie definition to be shown on the “Cookie definitions" list.
Find your cookie definition and click “…“ → Edit.
In the “Edit Cookie Definition” window, you need to fill out the following fields:
Data processor - the name of the data processing company or their domain
Data processor privacy policy - the link to their policy.
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