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Search results for:What do I do if I can't attend a shift

What do I do if I can’t attend a shift?
How to cancel a shift in the Coople Jobs app, what to do if you are sick or have an emergency, and how cancelling affects your standing… If you cannot attend a shift, cancel in the Coople Jobs app as soon as you know… Open the scheduled shift in the Coople Jobs app. Select the option “I can’t attend”
How can I apply for jobs from the Coople Jobs App?
What if I can no longer attend a shift?… Once a company schedules you, you are expected to attend the shift… You’ll also receive an email from us before your first shift starts
What happens if I miss a shift
Learn what counts as a no-show, how it affects your reliability, badge and access to shifts, and how to appeal if it was recorded incorrectly… A no-show is recorded when you do not attend a scheduled shift and did not cancel it in the Coople Jobs… I told the company I could not attend. Is it still a no-show?
Cancelling a shift
Sometimes plans change and you need to cancel a shift you've already filled. How you do it – and whether any cost applies – depends on whether the worker is a Coopler or one of your internal workers… You can cancel a Coopler from a shift right on the platform: Go to the shift, click the three dots… If the Coopler was scheduled from an open shift, that shift automatically reopens after cancellation
How do I edit a published shift?
You can go back into any open shift or already-scheduled shift and change most of its details – your changes are saved as a draft until you choose to publish them… Once shifts exist under a job role, the role is fixed on the shift – you can't switch it to a different… Shift and open shift changes always go through the draft → publish flow described above
Managing users
Shift Supervisor – can view shift details, track attendance and leave feedback, but can't schedule or… This is an organisation-wide role and can't be combined with others… You can't deactivate your own access, and an organisation can never be left without an admin
Cancellation policy: how cancellations affect my reliability
Cancellation timing Effect Shift access 60 hours or more before the shift Small… Apply only when you can work the shift. Complete every shift you are scheduled for… Can I cancel several shifts at once?
I am sick. What do I have to do?
What to do if illness prevents you from attending a shift, including cancelling in the app, providing a medical certificate, submitting an appeal, and making a separate sickness-benefit claim… If you are sick and cannot attend a scheduled shift, cancel it in the Coople Jobs app as soon as possible… Open the scheduled shift in the Coople Jobs app. Select I can’t attend
Posting a shift and an open shift (Coople Business app)
How to create a direct shift for a specific worker, or publish an open shift for Cooplers to apply to, from the Coople Business app… The Coople Business app covers two ways to add a shift: an open shift, which Cooplers can apply to, or… Posting an open shift
How do I offer a shift to a specific Coopler?
When you want one particular Coopler for a shift — instead of opening it to applications — create the shift directly for them. They receive an offer to accept, and once they accept they're scheduled… There are two ways to fill a shift: Open shift — you post the shift and any matching Coopler can… Offering a shift vs. an open shift