General Questions

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22 articles in this collection
Written by Ashley Owens and Bailey-Grace

Remote Lock Access

How to setup your remote lock access in CourtReserve.
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Written by Ashley Owens
Updated over a week ago

Email FAQs

This article will go over frequently asked questions regarding emails in CourtReserve.
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Written by Bailey-Grace
Updated over a week ago

FAQs Packet

This packet contains FAQs from players, financial reporting, memberships, reservations, point of sale, batch billing, and more.
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Written by Bailey-Grace
Updated over a week ago

Family and Child Accounts

Here we'll go over some FAQs for children having accounts in CourtReserve - both family accounts and individual accounts.
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Written by Bailey-Grace
Updated over a week ago

Tip of the Day -Reservation Search Feature

Type in search feature for reservations on the schedulers.
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Written by Ashley Owens
Updated over a week ago

Finding Cancelled and Deleted Event Registrants

When you mistakenly delete, cancel or lose event registrants. This video will show you ways you can locate and get them reregistered.
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Written by Ashley Owens
Updated over a week ago

Sample Welcome Email Additional Info

Gives example text of additional information for your Welcome Email
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Written by Ashley Owens
Updated over a week ago

Disclosures and Sign-Up Forms

This article discusses the different disclosures that can be created for reservations and events as well as the sign-up form for new users.
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Written by Bailey-Grace
Updated over a week ago

Emails: 'No Rating' Filter

Now when you go to email your members, you can filter them out by those that do not have rating on their profiles.
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Written by Bailey-Grace
Updated over a week ago

Guests for Court Reservations

This article discusses how to set up 'Guests' at your organization.
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Written by Bailey-Grace
Updated over a week ago

Audit Log

Audit Log can help you identify issues over bookings, reservations and who caused those issues
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Written by Ashley Owens
Updated over a week ago

Member Groups Directory

You can set up member groups and publish in a directory
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Written by Ashley Owens
Updated over a week ago

Custom Ratings

Custom ratings can be used for event restrictions, member groups and directories on the Member Portal.
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Written by Ashley Owens
Updated over a week ago

When A Member Wants To Be A Member of Two CourtReserve Clubs

Members can be at multiple clubs and its easy to set up
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Written by Ashley Owens
Updated over a week ago

Guest Tracking

This describes about guest tracking and guest tracking reports
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Written by Ashley Owens
Updated over a week ago

Holidays and Closing your Courts

Video will describe how to close your courts
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Written by Ashley Owens
Updated over a week ago

Turn email address requirements off for family members?

Children and spouse that don't need log in emails
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Written by Ashley Owens
Updated over a week ago

Cutting Off Emails for Admins

When you don't want emails for every notification.
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Written by Ashley Owens
Updated over a week ago

How do I add a Guest

This explains how to set up the Guest feature and reports.
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Written by Ashley Owens
Updated over a week ago

Static Member Groups

The new Static Group feature allows admins to manually create teams as an additional event restriction for players at their club and email.
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Written by Bailey-Grace
Updated this week

Member Audit

This article describes how to lookup user actions, such as creation or approval of member accounts, via the Audit Log feature.
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Written by Bailey-Grace
Updated over a week ago

Why a Member Is Not on the Welcome Email list

This article goes over why a new member may not be on the welcome email list.
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Written by Bailey-Grace
Updated over a week ago