General Questions

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20 articles in this collection
Written by Ashley Owens and Bailey-Grace

Remote Lock Access

This wifi lock integration will allow you to manage the pin code generation for your reservations and events.
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Written by Ashley Owens
Updated this week

Email FAQs

This article will go over frequently asked questions regarding emails in CourtReserve.
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Written by Bailey-Grace
Updated this week

FAQs Packet

This packet contains FAQs from players, financial reporting, memberships, reservations, point of sale, batch billing, and more.
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Written by Bailey-Grace
Updated this week

Family and Child Accounts

Here we'll go over some FAQs for children having accounts in CourtReserve - both family accounts and individual accounts.
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Written by Bailey-Grace
Updated this week

Tip of the Day -Reservation Search Feature

Type in search feature for reservations on the schedulers.
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Written by Ashley Owens
Updated this week

Finding Cancelled and Deleted Event Registrants

When you mistakenly delete, cancel or lose event registrants. This video will show you ways you can locate and get them reregistered.
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Written by Ashley Owens
Updated this week

Sample Welcome Email Additional Info

Gives example text of additional information for your Welcome Email
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Written by Ashley Owens
Updated this week

Emails: 'No Rating' Filter

Now when you go to email your members, you can filter them out by those that do not have rating on their profiles.
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Written by Bailey-Grace
Updated this week

Audit Log

The Audit Log allows you to research actions that were made in the system as well as see who made them and at what date/time.
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Written by Ashley Owens
Updated this week

Guests for Court Reservations

This article shows you how to allow guests on reservations for both the admin and player side.
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Written by Bailey-Grace
Updated this week

Member Groups Directory

You can set up member groups and publish in a directory
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Written by Ashley Owens
Updated this week

Custom Ratings

Custom ratings can be used for event restrictions, member groups and directories on the Member Portal.
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Written by Ashley Owens
Updated this week

When A Member Wants To Be A Member of Two CourtReserve Clubs

Members can be at multiple clubs and its easy to set up
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Written by Ashley Owens
Updated this week

Guest Tracking

This describes about guest tracking and guest tracking reports
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Written by Ashley Owens
Updated this week

Turn email address requirements off for family members?

Children and spouse that don't need log in emails
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Written by Ashley Owens
Updated this week

Cutting Off Emails for Admins

When you don't want emails for every notification.
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Written by Ashley Owens
Updated this week

How do I add a Guest

This explains how to set up the Guest feature and reports.
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Written by Ashley Owens
Updated this week

Static Member Groups

The new Static Group feature allows admins to manually create teams as an additional event restriction for players at their club and email.
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Written by Bailey-Grace
Updated this week

Member Audit

This article describes how to lookup user actions, such as creation or approval of member accounts, via the Audit Log feature.
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Written by Bailey-Grace
Updated this week

Why a Member Is Not on the Welcome Email list

This article goes over why a new member may not be on the welcome email list.
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Written by Bailey-Grace
Updated this week